Through our secure online portal, you can access your hospital bill and view details of your charges in an easy to understand format.

Financial Assistance: We’re Here to Help

Uninsured Discount and Financial Assistance Program


If you are worried that you may not be able to pay your hospital bill, we offer discounted care based on your qualification and/or interest-free payment plans depending on your financial circumstances and the care you received.

We can also help you find out if you are eligible for affordable health insurance coverage if you are uninsured.

Please talk to us about applying for:

  • Government or private health insurance programs
  • Financial Assistance Program
  • Interest-free payment plans

If you are uninsured and you do not qualify for a government program, you will receive a discount on your hospital bill for eligible hospital services.

You may also qualify for discounted medical care under our Financial Assistance Policy.

You can also visit or call our Admitting and Patient Registration department to obtain Financial Assistance applications or information or to discuss your individual needs with an admitting representative or financial counselor.


Financial Assistance/Patient Representative:



Billing Customer Service Number:



Financial Assistance – English
Financial Assistance – Spanish

24-Hour Service:

If you have questions regarding our check-in procedure or For more information, please

*City Hospital at White Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, City Hospital at White Rock complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. City Hospital at White Rock expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of City Hospital at White Rock’s employees to perform their job duties may result in discipline up to and including discharge.